In spite of the fact that the hosting service offered by the different companies is relatively identical, every provider has got a personalized platform with its own modifications and ways to perform particular operations. In this situation, an info-loaded knowledge base would be very helpful both for persons with little or no practical experience and for technically seasoned individuals who will sooner or later find out how particular tasks are performed, but will waste time meanwhile. The objective of such a knowledge base is to help make the service fast and simple to use, saving users time and efforts. The outcome is more contented customers, as they can swiftly find the information they require, and a whole lot less work for the help desk staff representatives, because typically most of the inquiries and issues that clients have are already enumerated in the knowledge base. In case the articles themselves are adequately written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting account from our company, you’ll be bestowed with access to our comprehensive online documentation where you will find info on pretty much everything related to our web hosting plans. The topics vary from how to set up an email account on your mobile phone, to how to do different things using an .htaccess file. The articles are written in an easy-to-understand way and offer detailed guides on how to complete a specific operation in your Hepsia Control Panel. You can also find information that’s not associated directly with Hepsia, for instance one that concerns Internet applications on your computer. The full list of articles will be located in the Help section of the Control Panel, but those that are relevant to a given section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to find out practically everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated service include comprehensive online technical documentation where you will see information about all the features that our custom-built Hepsia Control Panel comes with, plus solutions to various questions and obstacles that you might confront. All user manuals contain thorough specifications, which suggests that you will not need to worry about omitting something in case you’re planning to export a MySQL database, for instance. The troubleshooting articles encompass a range of potential causes of particular issues and the solution for each and every one of them, so in case you aren’t able to send email messages even though you have the correct settings, for example, you can swiftly see what the reason for this might be and correct the issue with a couple of clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find relevant articles in each and every section. In case you would rather browse all help articles, you can use the Help menu, which is located in the top right corner of the screen.