When your hosting supplier provides live chat support, you will be able to speak to a representative live and find out useful info or get a problem resolved promptly. The basic advantage of using chat instead of calling to talk to a live person is that you will need just a computer with world wide web access, which means that you won't pay any fees if you're in a different state or country. In addition, it will be a lot easier to copy and paste details for example domains, usernames or error messages in other words details that are sometimes difficult to provide to the other side on the phone. The live chat is also a faster approach to contact the web hosting service provider's support team in comparison to using a ticketing system. Last, but not least, in case some issue requires more time to be resolved, you can do something else entirely while you wait for support on the live chat, so that you will not lose time - something that's not possible in case you are on the telephone.

Live Chat Support in Cloud Hosting

As we consider the fact that various troubles are often resolved if you speak with a live person, we supply a live chat service for all of our prospective and existing customers. Our chat is online every single day and our support agents can assist you with a variety of questions and problems. In case you are not our customer yet, you'll be able to find out more about our cloud hosting plans and the hosting platform in general so that you can be certain that your web sites will run properly on our servers. In case you already have an account and you've got some questions or you encounter any kind of problems with any of our solutions, you'll be able to join us on the live chat and we will provide the required details or help you troubleshoot the problem. You'll have to open a trouble ticket for specific problems which need longer time or the expertise of a sysadmin, but for a number of basic problems you'll get help on the spot.

Live Chat Support in Semi-dedicated Servers

We provide a live chat service that is available to all our future and present clients. In case you are searching for a new website hosting account, you're able to chat in real time to one of our representatives and get more details about our semi-dedicated service so as to pick the optimal package for your websites. In the event that you already have an account with us, we will assist you timely with general, billing and first-level techmatters. Although in some instances you'll need to open a ticket because there're issues that can't be resolved on the live chat, we can assist you with numerous standard tasks, like setting up an e-mail account in an e-mail client or forwarding one domain name to another one. Thus, you'll get timely support and you'll save many hours.