Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you will find a detailed Help section offering various educational articles and regularly asked questions. They are contributed by our support team of skilled techs. Simply type in your question and our intelligent software will offer you the best possible answer.

  • Top quality support service
  • How–To Videos

  • We have compiled a collection of step–by–step video tutorials that detailedly explain how to tackle a common issue connected to your cloud hosting account. You can find the how–to videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 help desk service and a sixty–minute ticket response guarantee. Our skilled tech support engineers will be online 24–7–365 to respond to your queries and to troubleshoot any issue that you may possibly have. Simply submit a help request from the Help Center section and we will respond straight away.