1 hour ticket response
We are dedicated to providing a fast and accurate response to each helpdesk ticket submitted by a client. Our qualified support team representatives will examine your issue and will offer you the most effective option. We offer a 1–hour response time guarantee for all support tickets. In fact, our average support ticket response time has proved to be 20 minutes.
An Exceptional Help Desk Service
We have a team of web hosting support engineers who are ready to reply to all your requests every time you are in need of help. Most of our customer support engineers have lots of years of experience in the cloud hosting business, which implies that you can always depend on swift and accurate answers to your problems.
A User–Friendly Help Center
In the Hosting Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick hints on how you can use our hosting services. You can get the answers to your queries in the F.A.Q. library, see more hints in the web hosting account administration articles or watch our educational video tutorials.