Q: Why should I transfer my website? What does website migration entail?

A: The web site migration service provided by Tugoats is completely free and involves transferring all your website files, databases and e–mails from your current hosting provider to your brand new web hosting account with us. We will also revise all the settings necessary for your sites to be fully functional on our cutting–edge cloud hosting platform.Our technicians are completely capable of moving any sort of site. With years of experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–built web app with lots of custom libraries is as easy as moving a simple WordPress blog.

Q: Why should I transfer my website? What does website migration entail?
Q: Just how long will the web site migration process take?

A: There are lots of aspects to take into consideration – the overall number of web files, the size of the database, the complexity of the site itself and the present workload of our web site migration experts, etc. Nonetheless, we do our very best to perform all web site migrations in a 48–hour period. Smaller–sized sites are migrated much faster – typically in less than 24 hours.

Q: Just how long will the web site migration process take?
Q: What details will I need to give to your Website Migration Department?

A: We will need the login information for your current hosting provider’s Control Panel and the website’s name (domain name).

Q: What details will I need to give to your Website Migration Department?
Q: The login info for my hosting account is sensitive. How can I rely on you?

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a client. We’re devoted to protecting the security of the private details gathered from the customers. To do so, we employ technical security measures to avoid the loss, the misappropriation, the alteration or the illegal disclosure of the private info under our control. The safety measures include, but are not limited to: physical, electronic and administrative operations to safeguard and secure the data that we collect online. When we request users to supply financial info (for instance, a credit card number), this info is encoded using the Secure Sockets Layer (SSL) technology.

Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will there be any outage for my web site?

A: While we move your website, it will be available both in your hosting account with us and in your account with your old web hosting provider. Once the transfer is completed, we’ll make certain that everything is functioning properly and that the integrity of your web content is not affected prior to informing you that the migration is over. After that, we will tell you how to move the domain to your hosting account with us and how to modify the DNS settings.

Q: Will there be any outage for my web site?
Q: Will my old web hosting provider find out that I’m leaving them?

A: No. We’ll never contact your web hosting provider about anything. They will not be aware of the website migration either.

Q: Will my old web hosting provider find out that I’m leaving them?
Q: Does it matter what platform my present hosting provider is using?

A: We support all Linux–driven hosting platforms. Basically, if we can obtain access to your Control Panel, we’ll be able to migrate your site.The only platforms that we don’t support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it matter what platform my present hosting provider is using?