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About Us

Being a hosting customer can be embarrassing - you frequently need to deal with network downtimes and a terrible and slow customer support service. To top it off, you need to sign at least in two administration interfaces in order to manage your domains, billing transactions and your website itself. When we started Tugoats, we aimed to change all that.

A Modern Approach to Web Hosting

The hosting Control Panel is the part of the hosting platform that the customers in fact see. And 90% of the hosting vendors out there use the same Control Panel - cPanel. We, though, consider cPanel to be archaic and difficult to use - it simply obstructs our work. This is why we reached the decision to create a different Control Panel - the Hepsia Control Panel. It's new, has a fresh look and feel and offers billing, domain name and web site administration possibilities, so you can manage all aspects of your Internet presence from one place. Furthermore, it has a drag-and-drop File Manager, so you won't have to resort to an FTP client. Our tests have confirmed that the Hepsia Control Panel is three times faster than other Control Panels! We have also prepared a hosting Control Panel demo - you can check for yourself how the Hepsia web hosting Control Panel functions.

A Reliable Hosting Service

Your site has to be visible online. That is the reason why we count on superior-quality web hosting servers powered by the successful mix of Linux and Apache. We are also partnering with four world-class datacenters where you can host your sites. This permits us to offer a ninety-nine point nine percent server uptime guarantee.

A People-Centered Approach

Last, but not least - we are there for you! We have Live Chat agents who are there to respond to all your pre-sale questions and to help you correct small technical issues. We have an excellent-quality 24/7 client support service. We offer a one-hour trouble ticket response time guarantee, but in most cases our customer support team representatives reply to support tickets in no more than twenty mins!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 281116

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

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